FAQs
For any questions not listed, pleaase reach out to our customer support team at [email protected].
For every item ordered, we donate funds to charities that provide meals to local animal shelters. This helps reduce euthanasia rates and supports medical care for pets.
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
No, we are not a charity. We are a store that partners with charities to help them raise funds and awareness. If you do not want a bracelet and instead want to make a direct donation, you can do so on our partner charity websites linked above!
Once you place your order, we generally ship your bracelets within a few hours. Although most orders are estimated to arrive within two weeks, there may be slight delays during holidays. Please note that we cannot control the shipping procedures, and we will not be responsible for any delays.
We will provide you with a tracking number and order details so that you can easily track your order. You will receive an email notification with all your tracking details.
Once you have your tracking number, you can track your order HERE.
Once your order is shipped, you cannot do any order changes/ cancellations.
However, we do offer FREE returns within 30 days of arrival. Items must be in their original condition and packaging.
You can reach us at [email protected] for any inquiries or assistance.
You can reach us at [email protected] for any inquiries or assistance.
Yes, we provide free worldwide shipping on all orders.
We accept American Express, Apple Pay, Diners Club, Discover, JCB, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
